All your deliveries in one place within single, shared schedule. Effect? Clarity
Dock Scheduling Software "WHC"
Super easy & super fast program for dock appointments in your warehouse
Suppliers / Carriers create appointments themselves, you see the calendar as a whole
App is available online via browser on each device. It is fast, simple, and clear.
EASY-TO-SET APPOINTMENTS
Suppliers / Carriers book the appointment themselves. Schedule is completed without your participation. You only set the limits
You have full control over every appointment, you can approve, reject, edit and delete them
We will configure everything for you, import the necessary data from your systems i.e. ERP / WMS
I WANT TO TRY
HOW IT WORKS?
- Your suppliers / carriers from all around the world get the link
- Suppliers / carriers add appointments by choosing date and time slot
- Appointments appears in schedule
- The driver arrives to unload the goods at the scheduled time
- If the driver is delayed or does not arrive, we note it in the system
FEATURES
-
Deliveries, pickups & other custom operations
You can work on deliveries, pickups. But this is not all. You can define your custo operations. Each operation may have different configuration. -
Creating appointments
The app allows easy addition of appointments to the schedule by both the warehouse employee (internal users) and the supplier / carrier himself (external users). The process of adding an appointment by the external user is fully configurable. You can define your data requirment's to make appointment effective. -
Schedule, filters
A clear schedule allows you to easily view, edit, add and delete all appointments. Two modes of schedule display are available: a modern timeline and a classic tabular calendar. The schedule is enriched with an elaborate system of filters, which allows us to quickly find the appointments we are interested in at any given time. You can filter by: supplier, warehouse, warehouse gate, warehouse event type, loading unit (cargo unit), statuses, comments. Once set, filters can be saved as a handy bookmark. -
Loads / cargos
The software allows you to define any loading units (e.g. different types of pallets, containers, parcels ect.). Each defined loading unit (e.g. EPAL Europallet) contains a certain amount of base loading unit (understood as the number of pieces of goods). This allows to accurately estimate the size of the delivery, predict the unloading time, etc. at each stage. -
Limits
The software allows you to define limits at multiple levels and under multiple criteria, e.g. "max 40 appointments per day" or "max 30 pallets on Mondays in the 8:00 - 10:00 window" but also "max 3 drive-ups of company XYZ Ltd. on 24.12.2022 at dock No. 3". -
Warehouses & gates (docks, ramps)
Ability to freely define and manage an unlimited number of warehouses and warehouse gates (assigned to these warehouses). Each appointment can (or must) be assigned to such warehouse (or warehouse and gate). The selection of a warehouse and gate within an appointment being created can occur on the supplier (customer) side or on the warehouse side (e.g., the logistics department). Gate selection can occur automatically based on the current load. -
Users
It is possible to freely create new users (without restrictions). Each user has an assigned role in the system (e.g., supplier, warehouseman, logistician, administrator). The software allows you to create your own roles with precise rights. A user can be created in the system as a result of registration. Such registration can be done by an external company wishing to schedule an appointment, for example, a delivery. The possibility of such registration can be completely disabled. Each supplier (customer) is assigned to an "Account manager / Guardian" in the system, in other words "Operator", i.e. an employee who handles requests for appointments etc. -
Pickups
The software allows your customers to pick up goods based on an order. Such a pickup is registered in the schedule as an appointment. Orders can be imported in bulk from your system.
-
Time slots
The software allows you to freely define time slots for different days of the week (and if necessary - for different dates). For example, on Mondays there can be three time slots: 7:00 - 12:00, 12:00 - 16:00, 16:00 - 20:00 while on Fridays there are only two windows: 7:00 - 12:00 i 12:00 - 15:00. In addition, exceptionally on 31.12.2022 (New Year's Eve) we have only one morning window 7:00 - 12:00. -
Custom process
Do you want suppliers to schedule themselves into "free slots" and then have the logistics department accept such requests for appointments? No problem, a matter of configuration. But maybe you'd rather have the logistics department enter everything into the schedule itself? No problem. Or maybe you don't want anyone to have to confirm appointments at all and just have the supplier schedule an appointment and drive up? That's also ok. In addition, deliveries and pickups may have a completely different appointment process and require completely different data. You can define any "status path" you want as part of the configuration of such appointment processes. Transport is late? You can set it to automatically change the status to "late" or "undelivered." The software can be freely configured for this. -
Any fields
Do you want the supplier to additionally provide a phone number for the driver when filling out the appointment form? No problem. How about a chat number? Or to upload a picture of his wife? No problem! :) The system allows you to define any data required by the software as part of the appointment, including files. Some of the appointment data can remain hidden for the supplier e.g. internal remarks / comments of the logistician (e.g. regarding the photo of the wife ^^). -
E-mail notifications
The dock scheduling software is equipped with an e-mail machine that notifies of important events. For example, it notifies the supplier about a change in the delivery date made by the logistics department. Or about the addition of a remark/comment to the appointment. Such e-mail notifications can also be sent on the occasion of a status change to X. You can configure everything. -
Reports
The system allows you to generate reports, e.g., average unloading time report, top 30 unpunctual suppliers report, comparative report of the number of appointments y/y, d/d, m/m ect. -
Delays monitoring
The software will automatically change the status of the appointment to "delayed" after X minutes have elapsed from the planned time of the drive-up, or to "undelivered" status after X hours have elapsed from the planned time of the operation. Such automatic actions are configurable. -
Attachments / documents / files
The software can store any files including Goods Outward(s) Note documents, Goods Received Note, delivery note, invoices, photos of the goods ect. within the appointment. It is possible to define top-down requirements for attachments. Such requirements may include file type, size, number of files. Attachments can be required or optional.
DISCOVER THE BENEFITS
- Predictability of operations
- No more frustration at the yard
- Clarified rules and procedures + automation
- Efficiency boost (of warehouse's operations)
- Freeing up valuable resources by shifting the responsibility of making appointments to suppliers
- Precise measurement of unloading/loading times
- Fewer mistakes, fewer delays
- Organized process = Credibility among partners
- Organized process = Scalability
FREQUENTLY ASKED QUESTIONS (FAQ)
-
Is it possible to test the software for free?
Of course, we provide a special free online demo. Just click HERE -
Do you customize the software for the customer?
Of course, with each implementation we are open to additional functionality or modifications to adapt the software to your needs. -
Is it possible to cancel, for example, after 1 month?
Yes it is, when buying licenses you choose for what period you want to commit. After this period you can resign. -
Are integrations with external software possible?
Yes they are. The WHC software can be integrated with any given external software. Each integration will require programmer work and is priced separately. -
Will I receive a complete pricing before I make a purchase decision?
Of course - each "tailor-made" version of the software is first precisely priced. Complete pricing is divided into individual functionalities (you can, for example, from the 8 discussed functions, ultimately choose only 3). Such a pricing is sent to your e-mail inbox and is not binding in any way. You can cancel at any time. You can also cancel after the purchase (after the expiration of the term of the purchased license). -
Does the system support multi-warehouses / multi-gates?
Yes, WHC system supports managing 2+ warehouses and for each warehouse you can define 2+ gates/docks. -
Is it possible to assign a different responsible person to each contractor (supplier)?
Yes it is, a so-called "operator" is assigned to each contractor (supplier). Each operator can have its own administrator account in the system, or only have the authority to confirm (or decline) the appointments of assigned contractors.
-
Can a contractor attach a document?
Yes, the software provides such an option. The contractor (supplier) has the ability to attach any file. During the implementation of the software, you can freely set the requirement, size and number of such attachments. Then from the calendar level in the administrator panel you can download such attachments (in the form of files). -
On how many devices can the software be used?
There are no restrictions on the number of devices. -
Can the software be used on mobile devices?
Yes. Views for external users are 100% RWD. For internal-users views (warehouse-side) there is designed desktop view which we recommend to daily use. -
What is the cost of the software?
The cost of the entire software including:
- attaching your logo and company name to the system
- configuration
- consultation
- remote training of your employees
starts from 69 USD / month. We always sign a simple and clear contract. Detailed price list is available here: PRICE LIST OF THE DOCK SCHEDULING SOFTWARE -
Is the system hosted on your servers?
Here we are very flexible. Most clients so far have chosen the option of hosting on their own servers (we, for our part, do not have any access to the company's confidential data - important because of GDPR consent statement). There is also an option to set up the system on our side.
CHECK OUT OUR NEW SCHEDULE
- You can easily navigate through dates and also through warehouses / gates
- You can choose your own colors & styles for appointment, depending on e.g. operation type, status or load
- Schedule is 100% customizable. You can choose schedule divided by statuses (e.g. appointed, arrived, done), cargo (e.g. pallets, containers) or operation (e.g. delivery, pickup).
CUSTOMER CASE STUDY
WAREHOUSES ON 28 CZERWCA AND POLNA, POZNAN, POLAND
Patiimaks company
Due to the opening of a new warehouse, the owner of the online store patiimaks.pl
was looking for an effective solution to automate its work. One of the elements was to organize deliveries.
The basic implementation took less than a month. After several months of implementation, the efficiency of the warehouse's work increased by 30-40%
TEST FREE DEMO
BOXED / CUSTOM
You can choose the "boxed version" of the system or customize it to your own preferences.
Nothing is impossible! We are open for ideas!
If you choose custom version: you will receive a final estimate from us before making a decision.
Example custom-features:
- Integrations with your systems
- SMS notifications for drivers
- Custom reports
- Delivered goods verification
END USER FEEDBACK
"Delivery management is much simpler and has more features compared to the previous software. It's easier to find your way around the cluttered calendar thanks to the well-thought-out filters." ~ Frupo store warehouseman
"There were a few shortcomings in the first month of operation, however what has to be appreciated is the very fast response to errors and express repair (...) I highly recommend!" ~ Patiimaks.pl employee
"Appointments make the work in the warehouse easier, there are no unnecessary delays and stress (...) The WHC software is used intuitively and no tiring training was needed" ~ Warehouseman Patiimaks.pl
COMPANIES' OPINIONS ABOUT THE SOFTWARE
"We thought about the ordering of deliveries for a longer period of time (...) BC Software's system was customized for our specific needs. The effects were not immediately visible but eventually after 2 months the performance noticeably increased (no delays, etc.)." ~ Owner of Patiimaks.pl
"I must admit that 'putting up' the system took much longer than we expected, while thanks to the company's commitment we removed all the resulting problems and at the moment there is a noticeable improvement in performance (we generate significant savings)."
"In the initial phase of discussions about the software there were a few doubts about the implementation in our rather unusual warehouse (...) In the end, the operation of the warehouse is better organized and works much more efficiently." ~ Frupo store owner
TEAM OF EXPERTS
Matthew But
Front-end Developer
Front-end Developer
Software Developer with 16 years of experience. Angular, JavaScript, TypeScript.
Graduated from Poznan University of Technology with a degree in Computer Science
Maxim Chocieszynski
Backend Developer
Backend Developer
Java, Spring, Maven.
15 years as a programmer, first software created at the age of 12
15 years as a programmer, first software created at the age of 12
_we are from Europe
